Business Banking Officer

Position Name

Business Banking Officer

Position Description

At Beaumont Credit Union our culture is based on the foundation of Service Leadership.  Our approach is to deliver excellent experiences to employees, to ensure our employees engage our members, based on their goals and interaction preferences with the end goal of increased member satisfaction, loyalty and advocacy.  As our Business Banking Officer, you will have the opportunity to enhance and grow Business relationships within our community.

Technical Know How
  • Meet all sales goals as established.  Maintain a disciplined approach to proactive sales and renewal processes.
  • Identify and act upon opportunities to promote BCU products and services to be both favorable to the member and organization.
  • Maintain business member relationships by making contact on a regular basis which inclues but is not limited to telephone, email, visiting the member's place of business.
  • Build relationships with existing members, networks with external business organizations and individuals to generate referrals.
  • Actively promote the credit union in the community, solicit new business opportunities through personal contact, cold calling, report analysis and follow-up on referrals from other staff.
  • Identify and make quality referrals for estate planning, insurance sales, advanced investment opportunities and wealth management.
  • Interview members and potential members, gather information, determine needs and conduct an investigation on credit worthiness.  Open new business accounts and grant small business loans within established limits.
  • Engage the sales team when identifying potential referral opportunities.
  • Take an advice approach to ensure the needs of the members are met while ensuring the best interest of the credit union is also achieved.
  • Conduct member interviews o understand credit needs, analyze and assess credit worthiness, complete applications and related documents for new small business loans, renewals, payment extensions, and substitutions of security.
  • Ensure profitability of loan through application of loan rates, service charges and overdue interest; conduct interviews, cross-sell and upsell creditor insurance products with every new or renewal application.
  • Establish, develop and maintainregular member contact by providing valuable timely and proactive advice and recommendations.
  • Provide individualized financial counselling, such as debt consolidation, and information to members on business loan services and deposit products offered.  Use financial knowledge to effectively position products and services.
  • Review and analyze delinquent accounts and initiate collection action; follow-up on overdrawn accounts and maintaina systematic collection procedure; docment actions and follow-up. 

Qualifications Required

MUST HAVE skills and abilities
  • One year post-secondary education combined with two to four years of job-related/industry experience.
  • Comfort and ability to work with a high level of detail/accuracy.
  • Proficient use of Microsoft Office Suite (Word, Excel, Outlook).
  • A combination of post-secondary education and work experience will be considered.
  • Comfort in working within a high member engagement role.
  • Previous business banking experience an asset.

Job Reference Number

Human Resources

Closing Date

This position will remain vacant until a suitable candidate is identified.

Job Location

Beaumont, Alberta

How to Apply

Interested candidates please provide a cover letter, salary expectations and resume to:

Cindy Bennett, VP, Human Resources, Marketing & Communications
Beaumont Credit Union



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